Here are a selection of Frequently Asked Questions. If you have a question we have not answered here please use our contact page.

What are the delivery charges for orders from the Online Shop?
Delivery charges show on the ordering page. If you have any queries over delivery charges please email claire@themakeshed.co.uk
Which payment methods are accepted in the Online Shop?

We accept PayPal which accepts the following cards:

  • Visa / Delta / Electron
  • MasterCard / Eurocard
  • Maestro
  • American Express.

Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

We take secure payments through PayPal which accept the following cards:

  • Visa / Delta / Electron
  • MasterCard / Eurocard
  • Maestro
  • American Express.

Debit cards are accepted if they have a Visa or MasterCard logo.

How long will delivery take?

Delivery is usually within 2-4 working days, with the exception of any commissioned items that will take longer. If a special commission has been ordered we will advise of a delivery date.

How secure is shopping in the Online Shop? Is my data protected?

Your data is fully secure and you have no need to worry. We never sell on, or use your personal information for any purposes. See our legal pages for details of our policies.

What exactly happens after ordering?

Most products are in stock and usually dispatched within 1-2 days, depending on the time the order was placed. You will receive an email confirming we have dispatched your order.

Do I receive an invoice for my order?

Yes, we will send you an invoice to your designated email address confirming your order.